Collaborative Safety 

This is the Supply Change.™

Building a safer, smarter workforce. 

The opportunity

Creating a safer working environment does not happen by accident, it happens by empowering your workforce to proactively drive behavioural change. All of the people working at your company–manufacturing operations, at headquarters, driving on the roads, in the distribution centres–want to return home safely after work. The same is true for your trading partners, contractors and visitors, and equally true for your customers.

Reducing accidents can positively improve staff engagement and quality, increase productivity and lower costs. It also helps empower your workforce to uncover opportunities for productivity improvements and sales growth. The more empowered and engaged your workers feel, the smarter they’ll act. This can help drive real innovation throughout the company.

Deploying new solutions that motivate and influence worker behaviour creates a culture of constant improvement throughout your company. Empowering your workforce to improve their well-being helps you address your risks today and take advantage of your opportunities tomorrow. 

Global Good: We’re committed to improving the safety of our people and yours. Our quality platforms and services have helped improve workplace safety and decrease product damage and waste for more than 60 years. It’s all part of our Better Planet initiative, as we work to minimise the impact of the supply chain on the planet and the people on it.
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What we do

Safety and process improvement start with top managers putting words into action and setting examples with their day-by-day behaviours.

We’ll work together to understand your current safety culture with the goal being to develop your people into drivers of safety and other process improvements throughout the company. We can share best practices and offer potential solutions seen in action, both at our sites as well as supply chain partners’ locations from across the globe.

We’ll work with you to identify risks sooner, and then share insights that may drive down the number and severity of accidents in the workplace and beyond. Not only should your resulting program keep everyone and everything safer, it may also help promote repeatable workplace improvements that could drive positive results on your bottom line.

We’ll leverage our combined best practices to not only find the base causes of safety challenges, but also help you build behaviour sets that will have your people pushing innovations.

Throughout the process, we’ll learn from each other and share what has worked across the industry and what hasn’t. After all, safety shouldn’t be a competitive advantage. It should be a shared objective for all.

We’ll evaluate all areas of risk and recommend areas of improvement

How we'll work together

Our framework helps make your people the engine for creating a safety and process improvement culture across your company. We’ll start with executive discussions to understand your safety and process challenges and priorities. Joint workshops and site visits will be conducted to review current practices and uncover opportunities for improvement.

Next, we’ll identify the best places to focus our efforts, assist you to create programs and develop action plans that deliver results. Finally, our teams will collaborate on specific projects under executive sponsorship, and monitor all program outcomes. 

How you'll benefit

An empowered workforce with a safety focus will help create a wide variety of business improvements, including:

+ Peer-to-peer leadership

+ Fewer accidents and injured workers

+ Reduced asset damage

+ Lower insurance costs

+ Improved productivity and product/service quality

+ Process innovation


We’ve worked closely with thousands of supply chains around the world and seen first hand the very best safety practices. We’ll combine these best practices with a unique database of risk factors to co-design a collaborative safety platform that further improves the safety of all. 

Transforming your culture to build a smarter workforce

Benefits we have received from our ZeroHarm program around the world.


Our safety initiatives proactively manage risks to reduce the potential for injuries.

Yard Improvements 
A review of our loading yard processes revealed an opportunity to improve the safety in that area of our facilities. We implemented a new layout and truck-loading procedures, produced signs and brochures and conducted one-on-one training with drivers. The yard redesign project is not only safer; it’s more productive for our customers with a 40% reduction in service time at that location.

New Zealand Manual Handling Champions
A three-year plan was formalised to reduce the occurrence of manual handling injuries in the CHEP New Zealand business by training champions for each site. These champions were tasked to coach all employees in manual handling techniques resulting in a reduction of serious injuries from 35 in 2009 to zero in 2015.

Chain of Responsibility Compliance 
To ensure we were able to comply with the Chain of Responsibility laws covering road transport of goods, CHEP developed an internal reference guide that was easy to use and understand by site personnel who had to apply the procedures. This resulted in excellent stakeholder engagement that facilitated change with both CHEP and external transport.

Plant Segregation 
One of the highest risks we face is the interaction of people and mobile equipment in the plant. We developed a Pedestrian Segregation Audit tool to enable clearer definitions of risks and advised controls. This tool, now the global standard across Brambles business units, has substantially reduced risks associated with pedestrian/equipment interaction.

Nail Gun Redesign 
As part of our regular review of the information we receive through our safety management systems, indications that improvements could be made with our nail guns were noted. A collaborative program between engineers, safety professionals and the operations staff to drive safer innovations to reduce risks associated with operating nail guns has seen improvements in operational risks.

Repetitive Stress
We launched a multi-pronged strategy to actively reduce musculoskeletal strains by deploying capital solutions, establishing a training program and implementing a national warm-up exercise program. These efforts have reduced recordable injury frequency rate by 33% across our operations.

Near Miss Issues 
Our safety team developed a global Near Miss program that increases employee awareness of hazards and events that may potentially lead to injuries. This program involves not only the identification of these workplace situations, but also the implementation of controls to ensure the risks are addressed.

Promoting First Aid, Health and Wellness 
At CHEP, we have developed a program to ensure that even minor incidents are reported and rigorously investigated. We do this to ensure we capitalise on every learning opportunity, enabling us to continue to improve our own processes and reduce the potential for injuries. We also help educate our employees on their health and wellbeing